Jobs

Department: Resource Development

Reports To: Director Major Gifts & Planned Giving

Exempt Status: Non-Exempt

Work Schedule: Full-time with core hours of Monday-Friday, 8 a.m. – 4:30 p.m. Must be able to work a flexible schedule, which may include early mornings, evenings and weekends.

Purpose of Position: Support the United Way of the Capital Region’s Tocqueville Society. They are responsible for Tocqueville Society engagement, prospect research, giving and designation information, and recognition.

Position Responsibilities

• Solicit current and prospective major gift donors.
• Manage relationships with major gift ($10,000+ annually) donors and prospects.
• Identify, research and qualify prospective donors.
• Develop and maintain highly customized donor engagement plans and donor files.
• Ensure all Tocqueville Society donors receive follow-up communications and recognition, including thanks for all gifts.
• Record activities, update donor information and apply all tracking metrics in our database.
• Assist in the development and implementation of an annual major gifts operations plan.
• Engage with and support Tocqueville Society volunteers.
• Collaborate with annual giving managers to solicit and engage with major gift donors tied to workplace campaigns.
• Collaborate with communications and donor engagement department to produce materials and tools to communicate regularly with donors and supporters.
• Help plan, promote, and attend all Tocqueville Society functions.

Position Requirements

• Bachelor’s degree required or equivalent combination of education and experience.
• Three to five years’ experience in nonprofit fundraising or equivalent professional experience
• Demonstrated effective oral and written communication, public speaking, group training/facilitation, organizational and interpersonal skills.
• Demonstrated ability to work with and gain the respect of a broad constituency base, including executive levels in business, industry and government, foundation management, service providers and other key community leaders.
• Possess and maintain a valid driver’s license.
• Must maintain access to reliable self-sufficient transportation.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear; The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Travel: Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Salary Range: $49,000-$56,000 per year.

Benefits: 401(k), 401(k) matching, dental insurance, employee assistance program, flexible spending account, health insurance, life insurance, paid time off and vision insurance.

Interested applicants should send their resume and cover letter to [email protected].

Department: Finance & Support Services

Reports To: Information Systems and Technology Manager

Exempt Status: Non-Exempt

Work Schedule: Full-time with core hours of Monday-Friday, 8 a.m. – 4:30 p.m.

Purpose of Position: To provide general database support, oversight of data integrity, reporting, and collection of revenue data. United Way currently uses Andar/360, a database software focused on fundraising and donor management.

Essential Functions

General Database Maintenance & Oversight:

• Database maintenance including but not limited to account merging, cleanup, scheduling and monitoring rebuilds, importing of files and other data and other trouble shooting tasks.
• Update, and maintain ease-of-use elements such as custom dashboards and bio tabs.
  Create and maintain database authorities and user accounts, including both staff and non-staff users.
• Assist with the design and configuration of internal database to ensure efficient retrieval of information.
• Support the collection and reporting of revenue data including interpreting data, analyzing results, providing ongoing reports and partnering with appropriate staff members to resolve any discrepancies.
• Serve as a resource for staff to help extrapolate and interpret data.
• Maintain data standards within Andar.
• Serve as a co-lead of the database software user group to enhance the utilization of the donor management system and relay solutions developed back to finance staff.

E-Pledge & E-Community Support:

• Collaborate with external campaign coordinators and internal staff to assist in managing the set-up and implementation of the online giving/pledge platforms that are customize to each corporate campaign to include pledge options, fundraising goals and messaging.
• Coordinate with external campaign coordinators and internal staff to manage employee communications, trouble shoot and assist in pledge problems with portal.
• Assist staff with event attendance software including the setup of web registration pages and presentation solutions.
• Design and launch surveys in database to facilitate data entry and donor/company communications and provide technology support for online supply ordering process for small, corporate accounts.

Staff Training:

• Provide new employees with database training during the onboarding process.
• Record and catalog staff training videos and create training documents in a manner that is easily understood.
• Identify areas of need in staff knowledge and design training intended to address those needs.
• Maintain continued availability for one-on-one training, trouble shooting and questions from staff.

Position Qualifications:

• Bachelor’s degree and/or equivalent combination of education and work experience. Recent college graduates are encouraged to apply.
• Must be detail oriented, have a working knowledge of databases and their typical functions and languages, proficiency in Microsoft Office while an intermediate to advanced knowledge of Microsoft Excel.
• General knowledge of HTML a plus but not required. Skill in either Power BI or Tableau also a plus but not required.
• Understanding of specific software especially those pertaining to financial management, accounting, spreadsheets and databases.
• Ability to prepare and analyze data and prepare specialized reports.
• Demonstrate excellent verbal and written communications skills.
• Ability to prioritize tasks and focus on multiple projects and deadlines simultaneously.
• Experience working with volunteers and in the nonprofit/fundraising environment.
• Must be a self-starter with ability to work independently and as a member of a team.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear; The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Travel: Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Salary Range: $38,000-$45,000 per year. Position is currently in-person, with remote work possible on Fridays after 90 days of employment.

Benefits: 401(k), 401(k) matching, dental insurance, employee assistance program, flexible spending account, health insurance, life insurance, paid time off and vision insurance.

Interested applicants should send their resume and cover letter to [email protected].